Privacy Policy
Last updated: [insert date]
AOTESIER LTD (“we”, “us”, “our”) operates aotesierofficial.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or make a purchase.
Who We Are
AOTESIER LTD Private company limited by shares, registered in England and Wales Registered Office: Flat 2, 46 De Beauvoir Crescent, London, England, N1 5RY Contact: noreply@aotesierofficial.com
Information We Collect
- Order information: name, billing and shipping address, email address, phone number
- Payment information: processed securely by our payment provider, Stripe. We do not store your full card details on our servers.
- Account information: if you create an account, we store your login details and order history
- Communication data: messages you send us via email or contact forms
- Technical data: IP address, browser type, and browsing behaviour on our site, collected via cookies and similar technologies
How We Use Your Information
We use your personal data to:
- Process and fulfil your orders
- Communicate with you about your order status, including via our email service provider, Brevo
- Provide customer support
- Improve our website and product offering
- Send you marketing communications, but only if you have opted in — you can unsubscribe at any time
- Comply with our legal and tax obligations
How We Share Your Information
We share personal data only where necessary, with:
- Stripe, to securely process payments
- Brevo, to send transactional and (where opted in) marketing emails
- Shipping and logistics providers, to deliver your order
- Law enforcement or regulators, where required by law
We do not sell your personal information to third parties.
Cookies
Our site uses cookies to keep your cart working correctly, remember your preferences, and understand how visitors use our site. You can control or disable cookies through your browser settings, though some site features may not work correctly without them.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including to meet our legal, accounting, and tax reporting obligations.
International Data Transfers
As our hosting infrastructure may be located outside the UK/EEA, your data may be transferred and processed in other countries. Where this occurs, we take steps to ensure your data remains protected in line with UK GDPR requirements.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Request a copy of your data in a portable format
- Withdraw marketing consent at any time
To exercise any of these rights, contact us at noreply@aotesierofficial.com. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, contact us at: noreply@aotesierofficial.com +44 7498 234798 AOTESIER LTD, Flat 2, 46 De Beauvoir Crescent, London, England, N1 5RY